Safety.

trei is designed to capture, organize, and surface information for you and your care team, not to diagnose, dose, or reassure you about a symptom.

If something feels urgent

trei is not an emergency channel. Messages and notifications are not guaranteed to arrive immediately. If you believe you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

If something feels concerning but not urgent

Contact your practice directly using the number or message channel they've given you. trei can help you find that information, but your practice makes the clinical call.